![]() ![]() Made-to-order, Special-Order, and Direct-shipped items with longer advertised manufacture and/or fulfillment lead times will NOT be auto-canceled, and will be fulfilled in the longer, as-advertised timeframe. Items that are not expected to be restocked within 2 weeks WILL BE AUTOMATICALLY CANCELLED. We are now only fulfilling order requests only for items that we have in stock OR that we know can be acquired within a defined timeframe. As a result, we have had to change our BACKORDER FULFILLMENT PROCEDURES. **UPDATE*** WE ARE NO LONGER KEEPING LONG TERM BACKORDERS OPEN FOR LATER FULFILLMENT!! *** Supply-chain disruptions have hampered our ability to acquire/restock items reliably, and a lack of backorder ETA information is the frustrating "new normal" for our hobby. And a huge thank you to all of you whose support and loyalty we have been the beneficiary of over the 23 years that we have worked diligently to support the information and parts needs of the aircooled VW community! We sincerely appreciate your patience, understanding during this period of restructuring and/or closing. It is still UNCERTAIN, but we may re-open a substantially downsized version of our store again in the Spring of 2023. And we will continue responding to emails through until early March 2023 because we are wholly committed to resolving any other issues that may arise from previous sales. But we continue to endeavor to answer email inquiries as best we can. Our ability to respond to emails is greatly hampered by being under-staffed during this downsize transition time. We are still fulfilling and shipping previously submitted and/or delayed order requests (as product availability allows) UNTIL NOVEMBER 15th 2022.īut after November 15th, all still pending backordered unshipped items will be automatically CANCELLED **(except for any special ordered drop-shipped or made/machined-to-order items). Original Proof of Purchase must be presented when making any warranty claim.OUR ONLINE CHECKOUT is CLOSED and we are NOT accepting any NEW orders at this time. Any product returned to Vibrant for warranty reasons without an RGA # will be refused and returned to sender. No warranty claim shall be valid without written request for a Returned Goods Authorization number. The warranty limits liability to the replacement or repair of the defective product only. We will not be responsible for any costs incurred to remove the defective product or to re-install the replacement product, nor does this limited warranty cover the cost to repair any damage sustained to the motor or any other parts on the vehicle which may have been caused by the defective product. The Vibrant Performance warranty makes absolutely NO ALLOWANCE for labor claims. The sole obligation of Vibrant Performance will be to repair or replace the defective product after inspection by a Vibrant Performance representative. ![]() Warranty coverage is voided if any product is installed on a commercial vehicle. Vibrant Performance cannot be held liable for product failure caused by improper installation and/or improper handling. The products supplied by Vibrant Performance must be installed in a manner that protects such product from external or internal physical damage and must be installed in accordance with manufacturer recommendations. Warranty coverage periods vary according to product category. All Vibrant Performance products are covered by a LIMITED warranty covering only defects in material and workmanship. ![]()
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